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Our Clients & Work

Representative Experience & Investigative Capability

Trusted by leading national and international insurers, law firms, financial institutions, and regulated organisations, Spotlight Investigations is committed to delivering professional investigative services that meet the highest standards of legality, ethics, and accountability. Our work is carried out exclusively for legal professionals, insurers, HR departments, and corporate clients, and is designed to withstand legal, regulatory, and evidential scrutiny.

We recognise that investigative work carries significant legal and reputational implications for our clients. For this reason, compliance is not an add-on to our services — it is central to how we operate.

Our Investigative Approach

Across all instructions, Spotlight Investigations applies a consistent, compliance-led methodology:

  • Intelligence-led investigation planning

  • Lawful, proportionate investigative techniques

  • No use of tracking devices or intrusive monitoring technologies

  • Secure handling of data and evidence

  • Clear, factual reporting suitable for professional and legal review

  • Oversight by in-house legal and compliance leadership

 

This approach ensures that our work protects client interests, brand reputation, and regulatory position.

Confidentiality & Professional Discretion

Confidentiality is fundamental to our service delivery. Spotlight Investigations does not disclose client identities, case details, or outcomes without explicit authorisation.

This reflects best practice within the insurance, legal, and investigative sectors and aligns with our obligations under GDPR, PSA licensing, and contractual confidentiality arrangements.

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