CPD Training & Professional Development
Overview
Spotlight Investigations provides Continuing Professional Development (CPD) training to insurers, legal professionals, HR departments, and corporate clients. Our training is designed to support professionals working in claims handling, litigation, investigations, and compliance, with a focus on practical application, legal awareness, and risk management.
All training is delivered by experienced investigators and supported by in-house legal and data protection expertise, ensuring content is relevant, current, and aligned with regulatory requirements.
Scope of Training
Our CPD programmes may include:
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Lawful surveillance: principles, risks, and evidential considerations
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Open-Source Intelligence (OSINT): compliant use in investigations
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Fraud indicators in insurance and corporate environments
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Document & image manipulation awareness (including emerging risks)
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GDPR and data protection considerations in investigations
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Workplace investigations and HR-related investigative processes
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Evidential standards and reporting for legal and insurance use
Training content is accredited by The Insurance Institute of Ireland for our insurance-related clients, whilst it can be tailored to the specific requirements of our legal-related clients.
Professional Value
Our CPD training supports organisations by:
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Enhancing awareness of lawful and compliant investigative practices
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Reducing risk in claims handling, HR processes, and internal investigations
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Improving understanding of evidential standards and limitations
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Supporting professional development requirements for regulated roles
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Providing practical insight based on real investigative experience
Training is designed to be informative, practical, interactive, and directly relevant to current methodology.
Delivery Approach
Training can be delivered in a format that suits your organisation:
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In-person sessions at client premises
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Remote / virtual training sessions
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Structured workshops and case-based learning
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Short briefings or extended CPD sessions
Sessions are interactive and can incorporate anonymised case examples.
Typical Participants
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Insurance claims handlers and SIU teams
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Solicitors, barristers, and legal support staff
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HR professionals and compliance teams
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Loss adjusters and risk professionals
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Corporate management and governance teams
Compliance & Accreditation
Our CPD training is aligned with:
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GDPR and Data Protection Act 2018
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PSA licensing and regulatory considerations
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Insurance industry standards and codes of practice
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Law Society of Ireland standards
Where required, we can provide attendance confirmation or CPD support documentation for participants.
Are your CPD courses accredited?
We provide CPD-aligned training and attendance confirmation. Our courses are accredited by The Insurance Institute of Ireland, and can be amended to meet the requirements of The Law Society of Ireland.
Can training be tailored to our organisation?
Yes. All training can be adapted to reflect your organisation’s processes, risks, and operational needs. We have courses accredited by The Insurance Institute of Ireland (III) but can amend our courses accordingly, with III approval.
Do you use real case examples?
Yes, where appropriate. All examples are anonymised and used strictly for training purposes.
Is the training suitable for non-investigators?
Yes. Training is designed for professionals who interact with investigations, not just investigators themselves.